I have spent a career building tools, change processes, and implementing new systems, all of which are part of the fundamental workflow of an organization. At Javelin I work with new business teams to concept, proof, and pitch solutions to solve client challenges resulting in a yearly average of $6.6 mm revenue. Working at Verizon and Dell my team and I mapped out processes from simple employee creation to tracking system environment changes. The result was a clearly documented MACD procedural document satisfying ITIL requirements. At Javelin, as Product Owner for a campaign marketing suite I worked with stakeholders, user groups, and developers to bring constant improvement to the platform. These improvements reduced manual steps saving 50% of a combined FTE, reduced capital costs for our client, and improved reporting turnaround times. I am constantly working with my teams to establish clear lines of communication with clients, customers, and company employees. I’m always working to ensure the right tools are in place to let people function efficiently within an organization. At Javelin I was able to deconstruct data processing workflows, document them, and implement improvements resulting in a 50% processing speed increase in which results were available for analysis for the client daily instead of weekly. I am is continually searching for new ways to improve a company’s performance by ensuring the right technology is in place every step of the way.
Ping me if want to learn more of what I can do for your orginization.